Ms D Pfeiffer v J V Hyland T/a Sign Windows and others (England and Wales : Breach of Contract) -[2020] UKET 2601651/2019- (29 January 2020)

BAILII

Automated Summary

Key Facts

The Tribunal determined that Ms. D Pfeiffer was an employee of J V Hyland from 12 March 2012 to 28 February 2019. Key factors included: she was paid an hourly wage regardless of sales performance, used equipment (telephone, office) provided by Mr. Hyland, did not invoice for work, and the right of substitution was subject to Mr. Hyland's absolute discretion. The decision emphasized her lack of financial risk and the nature of her telesales role as typically employment-related.

Issues

  • Whether Ms. Pfeiffer qualifies as a worker for protected disclosures under the Employment Rights Act 1996, despite not being an employee.
  • Whether Ms. Pfeiffer, as a worker, qualifies for protection under unfair dismissal and unlawful deduction from wages provisions of the Employment Rights Act 1996.
  • The central issue is whether Ms. Pfeiffer was an employee of Mr. Hyland from 12 March 2012 to 28 February 2019. If not, the Tribunal must determine if she was a worker for the purposes of unfair dismissal, unlawful deduction from wages, Working Time Regulations, protected disclosures, and the Equality Act 2010.
  • Whether Ms. Pfeiffer's worker status entitles her to protection under the Working Time Regulations 1998, particularly regarding holiday pay.
  • Whether Ms. Pfeiffer's worker status provides protection under the Equality Act 2010 for claims of harassment and victimisation.

Holdings

  • If Ms Pfeiffer was not found to be an employee, the Tribunal would have concluded she was a worker under the Employment Rights Act 1996 (section 230(3)(b)), Working Time Regulations 1998 (regulation 2), protected disclosures provisions, and the Equality Act 2010. This is based on the contractual relationship providing for personal services for Mr Hyland's benefit, not as a client or customer.
  • The Tribunal concludes that between 12 March 2012 and 28 February 2019, Ms Pfeiffer was an employee of Mr Hyland. This determination is based on factors including payment of an hourly wage for work done, provision of key equipment (telephone and workplace), lack of financial risk for her work, and the nature of her role as telesales requiring personal performance.

Legal Principles

The Tribunal emphasized the principle of 'substance over form' when assessing the contractual relationship between Ms Pfeiffer and Mr Hyland. This approach required examining the actual conduct and practices of the parties, rather than relying solely on the written terms of their agreement. The decision in Autoclenz Ltd v Belcher and the Court of Appeal's guidance in Pimlico Plumbers were cited to support this principle, highlighting the need for a realistic and robust analysis of the relationship. The Tribunal concluded that Ms Pfeiffer was an employee despite being paid as a self-employed person, based on the factual circumstances of her work arrangement.

Precedent Name

  • Nethermere (St Neots) Ltd v Gardiner
  • Ready Mixed Concrete (South East) Ltd v Minister of Pensions and National Insurance
  • Secretary of State for Justice v Windle and another
  • Dakin v Brighton Marina Residential Management Co Ltd
  • Autoclenz Ltd v Belcher and others
  • Pimlico Plumbers Ltd v Smith
  • Byrne Brothers (Formwork) Ltd v Baird and others
  • Carmichael and another v National Power plc

Cited Statute

  • Working Time Regulations 1998
  • Equality Act 2010
  • Employment Rights Act 1996

Judge Name

Employment Judge Adkinson

Passage Text

  • She was paid an hourly wage for work done, regardless of the productivity of that work: i.e. whether she secured sales or leads. The financial risk was borne by Mr Hyland.
  • The key piece of equipment necessary – the telephone and telephone line – was provided by Mr Hyland. The computer was not necessary and Ms Pfeiffer's use does not take the matter any further forward... He carried the financial burden of the use of the telephone... He also provided the workplace.
  • The right of substitution was subject always to Mr Hyland's absolute discretion. I accept he would almost certainly have agreed to any suggested substitution but that does not mean there was no absolute discretion.